Privacy | Cookies

Trauma Company, located at Dwarsgraafweg 3, 3774 TG, Kootwijkerbroek, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

Trauma Company
Dwarsgraafweg 3, 3774 TG, Kootwijkerbroek (Netherlands)

06 – 11 07 23 60

The Data Protection Officer of Trauma Company can be reached at info@trauma-company.nl


Personal Data We Process:

Trauma Company processes your personal data when you use our services and/or provide this information to us yourself. Below, you will find an overview of the personal data we process:

First and last name
Company name
Address details
Phone number
Email address
Bank account number
IP address
Location data
Information about your activities on our website
Internet browser and device type


Special and/or Sensitive Personal Data We Process:

Our website and/or service does not intend to collect data from visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify if a visitor is over 16 years old. We recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at info@trauma-company.nl, and we will delete this information.


Purpose and Legal Basis for Processing Personal Data:

Trauma Company processes your personal data for the following purposes:

  • Handling your payment
  • Sending any newsletters and/or educational offers
  • Sending any surveys for impact assessments (with opt-out option)
  • Being able to call or email you when necessary to provide our services
  • Informing you about changes to our services and products
  • Informing existing customers about relevant, similar (follow-up) courses or services (with opt-out option)
  • Providing you the opportunity to create an account
  • Delivering goods and services to you
  • Trauma Company also processes personal data when we are legally obligated to do so, such as data required for our tax return.


Automated Decision Making:

Trauma Company does not make decisions with significant consequences for individuals based on automated processing. These are decisions made by computer programs or systems without human intervention.


How Long We Retain Personal Data:

The retention period for your personal data depends on the type of data and the purpose for which it was obtained. We also consider legal retention periods and other guidelines. We also take into account our service of being able to resend certificates to former participants who have lost them.


Sharing Personal Data with Third Parties:

Trauma Company does not sell your data to third parties and only provides it to third parties when necessary to perform our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies processing your data on our behalf to ensure the same level of security and confidentiality of your data. Trauma Company remains responsible for these processing activities.


Cookies or Similar Techniques:

A cookie is a small text file that is stored in your web browser when you first visit our website on your computer, tablet, or smartphone. You can opt out of cookies by configuring your internet browser not to store cookies. Additionally, you can delete all previously stored information via your browser’s settings.

Trauma Company uses two types of cookies: functional and analytical cookies. These are cookies with purely technical functionality. They ensure that the website works properly and remember your preferences. These cookies are also used to ensure that the website functions correctly and to optimize it. We also place cookies that track your browsing behavior so that we can offer customized content and advertisements. We informed you about these cookies and asked for your permission when you first visited our website.

Functional Cookies: These cookies are necessary for the technical functioning of the website and your user convenience. They ensure that the website works properly and remember your preferences. We can also use them to optimize our website. Functional cookies can be placed on your device without your permission. If you block this type of cookie, our website may not work correctly, and you may not be able to use all its functions. The information collected through these cookies is not used for marketing purposes.

Analytical Cookies: Analytical cookies collect aggregated information about how visitors use our website, including information about the most visited pages, the duration of visits, and click behavior. We also use these cookies to conduct user surveys and collect feedback from visitors to our website in general or specific elements of our website. We use this information to understand which parts of our website interest our visitors and to improve the quality of our website. The analytical cookies we use do not compromise your privacy because the data is encrypted and processed anonymously, and IP addresses are anonymized. We have a data processing agreement with Google, do not share data with Google, do not collect data for advertising purposes, and have disabled User ID functionality.


Accessing, Amending, or Deleting Personal Data:

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Trauma Company, as well as the right to data portability. This means you can request us to send your personal data to you or another organization mentioned by you, in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@trauma-company.nl. To ensure that your request for access is legitimate, we ask you to send a copy of your ID with your request. Please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. Trauma Company would also like to remind you that you have the option to file a complaint with the national regulatory authority, the Dutch Data Protection Authority. You can do this via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


Hyperlinks to External Sites:

The Trauma Company website may contain hyperlinks to other sites. Trauma Company is not responsible for the content or privacy protection on those websites.


How We Secure Personal Data:

Trauma Company takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact our Data Protection Officer at info@trauma-company.nl or 06 – 11 07 23 60.


Disclaimer:

The information on the Trauma Company website is compiled with the utmost care. However, it is possible that there are inaccuracies in the information. Therefore, no rights can be derived from the content of this website. Trauma Company accepts no liability that may arise from the content of this website and/or the consequences of its use. The information on the Trauma Company website is regularly updated, and any changes can be made immediately and without notice. Copyrights apply to the content of Trauma Company’s web pages and to the organization’s own logo. Nothing from this website may be reproduced, stored in an automated data file, or made public in any form or manner, whether electronically, mechanically, by photocopying, recording, or any

other means, without prior written permission from Trauma Company.